Privacy Policy

Last Updated: January 2025

At Guangzhou Hengzhiwei Food Machinery Equipment Co., Ltd. (“Hengzhiwei,” “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website henzwell.com or interact with our business.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information You Provide

We collect information that you voluntarily provide when you:

This information may include:

1.2 Information Automatically Collected

When you visit our website, we automatically collect certain information:

1.3 Business Information

For OEM/ODM partnerships and B2B transactions:

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Business Operations

2.2 Communication

2.3 Marketing (with your consent)

2.4 Website Improvement

2.5 Legal and Security

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share information only in the following circumstances:

3.1 Service Providers

We share information with trusted third-party service providers who assist us with:

All service providers are contractually obligated to protect your information.

3.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change.

3.3 Legal Requirements

We may disclose information when required by law:

3.4 With Your Consent

We may share information with third parties when you have given explicit consent.

4. International Data Transfers

Hengzhiwei operates from Guangzhou, China, and serves customers in 50+ countries worldwide. Your information may be transferred to and processed in:

We ensure appropriate safeguards are in place when transferring data internationally, including:

5. Data Security

We implement industry-standard security measures to protect your information:

5.1 Technical Measures

5.2 Organizational Measures

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy:

After retention periods expire, we securely delete or anonymize your information.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

7.1 Access and Correction

7.2 Deletion and Restriction

7.3 Data Portability

7.4 Marketing Opt-Out

To exercise these rights, contact us:

We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

8.1 Types of Cookies We Use

Essential Cookies (Required)

Analytics Cookies (Optional)

Marketing Cookies (Optional)

8.2 Managing Cookies

You can control cookies through:

Note: Disabling essential cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites:

We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

10. Children’s Privacy

Our website and services are intended for business users and individuals 18 years or older. We do not knowingly collect information from children under 16.

If we become aware that we have collected information from a child without parental consent, we will delete it immediately. If you believe we have collected such information, please contact us at .

11. Regional Privacy Rights

11.1 European Union (GDPR)

If you are located in the EU, you have additional rights under the General Data Protection Regulation:

Legal basis for processing:

11.2 California (CCPA/CPRA)

California residents have the right to:

We do not sell personal information to third parties.

11.3 Other Jurisdictions

We comply with applicable privacy laws in all jurisdictions where we operate, including China’s Personal Information Protection Law (PIPL).

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

When we make changes:

Continued use of our website after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices:

Guangzhou Hengzhiwei Food Machinery Equipment Co., Ltd.

Email:
Phone: +86 13642689197
WhatsApp: +86 13642689197

Mailing Address:
No.261, Jinlong Road, Shiqi Town
Guangzhou, Guangdong Province
China

Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM (GMT+8)
Saturday: 9:00 AM – 12:00 PM (GMT+8)

We aim to respond to all inquiries within 2 business days.

14. Consent

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

If you do not agree with this policy, please do not use our website or services.

For questions about how we handle your information, please contact us using the details above.

Thank you for trusting Hengzhiwei Food Machinery Equipment Co., Ltd. with your business.

Get in Touch with us

*We respect your confidentiality and all information are protected.